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Optimizing your Customer Experience Strategy Through Digitization

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Event Overview

Financial services providers are burdened by a lack of digital agility that prevents them from bringing innovative, personalized products to market. The urgency for digital transformation has never been greater.

During this virtual roundtable, Temenos along with respected industry played will provide insight into how you can profit by embracing digital technology, while serving new and existing customers and automating your banking process to remain competitive

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Speakers

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Attendees

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Problem Solving Topics Discussed

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Leading Entities

Benefits of Attending

  • Learn how to use personalization to bring the power of human touch to digital banking and turn digital experiences into emotional connections
  • Discover how to increase cross selling opportunities to drive profitable growth
  • Gain insight into the best ways to leverage data to provide deep customer insights and business value

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Agenda

12:00 – 12:05 PMWelcome Note
12:05 – 12:25 PMDigital Banking: Insights and Perspective – Ahmed Khidhir
12:25 – 12:45 PMHow to effectively digitize customer journey – Rakesh Masarpadi
12:45 – 01:15 PMInteractive Panel Discussion: Hyper personalization through creating omnichannel experiences and automation to revolutionize customer journeys
01:15 – 01:30 PMQ&A

Profile of Attendees

  • Chief Information Officers
  • Chief Technology Officers
  • Chief Digital Officers
  • Chief Innovation Officers
  • Heads of IT
  • Head of Digital
  • Heads of Cyber Security
  • Heads of Information Security
  • IT Directors
  • VP Transformation & Strategy

Meet our speakers

speakers

Keynote Speaker

Our Speakers

Mr. Ahmed Khidhir
Mr. Rakesh Masarapadi
Mr. Ahmad Samir
Mr. Ayman Caraguli
Ms. Norah Ikoh
Mr. Sumit Srivastava

About
Temenos

Temenos AG (SIX: TEMN) is the world’s leader in banking software. Over 3,000 banks across the globe, including 41 of the top 50 banks, rely on Temenos to process both the daily transactions and client interactions of more than 500 million banking customers. Temenos offers cloud-native, cloud-agnostic and AI-driven front office, core banking, payments and fund administration software enabling banks to deliver frictionless, omnichannel customer experiences and gain operational excellence.

Temenos software is proven to enable its top-performing clients to achieve cost-income ratios of 26.8% half the industry average and returns on equity of 29%, three times the industry average. These clients also invest 51% of their IT budget on growth and innovation versus maintenance, which is double the industry average, proving the banks’ IT investment is adding tangible value to their business.

For more information, please visit www.temenos.com.

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